Privacy policy

General information

NAPRAVI FILM d.o.o., Bleiweisova 11, Zagreb, Croatia; (hereinafter: “NAPRAVI FILM”, “we”, “us” or “our”) processes personal data of users of its services and visitors to the website  in accordance with the applicable regulations governing the protection of personal data (General Data Protection Regulation 2016/679).

This Privacy Policy (hereinafter: Policy) describes which of your personal data we collect, how they are processed and for which purposes they are used, as well as your rights associated with your data.

We respect your privacy and process your personal data fairly and lawfully, solely on the basis of a valid legal ground, or according to your consent.


Ways and purposes of personal data processing

If you contact us with your inquiries, we will process the given data only to provide you with the requested information.

Personal data necessary to resolve a product complaint shall be kept for 12 months of the date of its receipt in accordance with the regulations governing consumer rights.

We will forward your personal data to other recipients solely on the basis of legal obligation, i.e. a justified requirement made by an authorised public body (e.g. courts).

If necessary, personal data will also be forwarded to trusted partners (data processing executives) for the purpose of providing user support, information system maintenance, market research or similar needs, with mandatory application of confidentiality and data protection measures.


Personal data protection

Collected personal data is processed with mandatory application of appropriate legal, technical, and organizational security measures to prevent any unauthorized data processing. Access to your personal data is limited to the employees who need it to provide our services. We continually educate our employees about the importance of data confidentiality and the protection of privacy and your data. We collect only the data necessary for the processing in question and we do not keep them longer than it is necessary, i.e. determined by legislation.


Your rights

At any time, you can request information about processing of your personal data and  request to exercise the following rights:

  • access to data related to you
  • correction or addition of your personal data to always keep them accurate
  • deletion of personal data (if there are no justified reasons for data retention)
  • limitation of personal data processing, e.g. when you complain about the accuracy of personal data, and until we verify their accuracy
  • withdrawal of consent for data processing (e.g. for receiving promotional messages)

If you believe that any of your rights have been violated, you may file a complaint with the Croatian Personal Data Protection Agency.

Personal data protection contact

Requests, complaints or inquiries regarding processing and protection of personal data can be sent to the e-mail address

In accordance with the applicable legislation governing the protection of personal data, every request / inquiry shall be resolved as soon as possible and at the latest within 30 days of its receipt.

When you contact us and establish these requirements, we will invest reasonable efforts to confirm your identity and prevent unauthorized processing of your personal data.




NAPRAVI FILM may use so-called cookies – a set of data that serves as your anonymous individual identifier, in a way that the website sends it to your browser and stores it on your computer. Our cookies are used to enable all website features and  provide a better user experience, not to intrude your privacy.

When accessing a website, cookies identify search parameters, but not the users themselves. Cookies cannot detect the user’s personal identity. NAPRAVI FILM  can collect information by using “pixel tags”, “network signals”, “empty GIFs” or similar means (jointly referred to as “pixel tags”), which make it possible to know when a particular user visits the website.

NAPRAVI FILM  uses third-party cookies to obtain statistical information about visits to the website and about the way in which the website is used. Data collected includes user IP address, information on the browser, language and operating system, and other standard statistical data that is collected and analysed solely in anonymous and mass form.

If you do not agree to their use, you can easily delete (or prevent) cookies on your computer using your browser settings. Find more information on cookies at

Since the purpose of cookies is to improve and enable a better user experience when using our website and its processes in the full range of their functionality, please note that by preventing or deleting cookies, you can disable the functionality of the website features or cause a different look and feel in your browser.


Contact person for Privacy Policy


Bleiweisova 11, Zagreb, CROATIA

Tel: 00385  98 927 1405



In the case this Policy changes, we will notify you on this page and update the date of its last modification.

This Policy has last been modified on March  28, 2022.